Terms of business

Agree terms in writing before you start. Our model terms of business for members cover rates, deadlines, payment, confidentiality, liability and cancellation.

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Downloads

Complaints procedure (PDF, 220 KB) (members only)
Model terms of business (Word, 37 KB)

Download: Model terms of business (Word, 37 KB)

Need help? Contact the professional standards team on standards@sfti.example or 0113 496 0142.

Page last reviewed 15 April 2026