Professional standards
Our code of conduct, guidance on ethics and quality, and how complaints are handled.
- Code of professional conduct
- Confidentiality
- Using machine translation and AI
- Certifying a translation
- Conflicts of interest
- Working within your competence
- Subcontracting work
- Complaints about a member
- How complaints are handled
- Disciplinary sanctions
- Appealing a decision
- Professional Practice helpline
- Data protection for freelancers
- Quality assurance
- Terms of business (members only)
- Turning down work
- Impartiality for interpreters
- Working with vulnerable people
- Social media and your professional reputation
- Whistleblowing
- Accessibility of your services
- Standards for agencies